Everything You Need To Know
Frequently Asked Questions.
Learn everything about your portable espresso maker, from shipping and charging to brewing, cleaning and returns. We've answered the questions customers ask most before ordering.
Shipping How long does shipping take?
Orders are processed within 1–3 business days. Delivery throughout South Africa typically takes 10–15 business days depending on your location.
Shipping Do you ship internationally?
Currently we only deliver within South Africa while we continue expanding our shipping network.
Coffee What coffee can I use?
Our portable espresso maker works with finely ground espresso coffee and is also compatible with most Original Nespresso® style capsules, giving you the freedom to enjoy your favourite coffee wherever you are.
Charging How do I charge the coffee maker?
Simply connect the included USB charging cable to a USB power source. Once fully charged, your espresso maker is ready to brew multiple cups wherever you go.
Brewing Can it heat cold water by itself?
Yes! The built-in heating system can heat cold water and brew fresh espresso automatically. You can also use hot water if you want even faster brewing.
Cleaning Is it easy to clean?
Absolutely. The removable parts rinse clean with warm water in just a few seconds. Cleaning after each use keeps your espresso tasting fresh and your machine performing at its best.
Espresso Does it make real espresso with crema?
Yes. The high-pressure extraction system produces rich, smooth espresso with a beautiful crema, giving you café-quality coffee wherever you are.
Returns What is your returns policy?
Returns are accepted only if the product is unused, in its original packaging and in resellable condition. If your order arrives damaged or defective, please contact us immediately and we'll make it right.
Support Need more help?
Our support team is always happy to help. Simply send us an email and we'll respond as quickly as possible with any questions before or after your purchase.
Still Have Questions?
Contact Support