CoffeeOnTheGo Terms.
By accessing or purchasing from CoffeeOnTheGo, you agree to the Terms & Conditions outlined below. These terms apply to all users, customers, and visitors of our website.
1. General Overview
CoffeeOnTheGo operates as an online store selling portable espresso makers. By using our website, you agree to comply with all policies, including shipping, returns, and payment terms.
2. Orders & Payments
All orders must be paid in full at checkout. We reserve the right to cancel or refuse any order if fraudulent activity or pricing errors are detected.
3. Shipping Policy
We offer FREE shipping across South Africa on all CoffeeOnTheGo Portable Espresso Makers. Delivery times typically range between 6–10 business days depending on your location.
Processing Time
Orders are processed within 1–2 business days before dispatch.
Tracking
Tracking details are provided once your order has been shipped.
Delivery Area
We currently deliver within South Africa only.
Courier Services
We use trusted third-party courier partners for safe delivery.
4. Returns & Refunds
We only accept returns for products that are unused and in original packaging. Any used, damaged, or incomplete items will not qualify for a refund.
5. Product Use
Our CoffeeOnTheGo Portable Espresso Makers are designed for personal use. Misuse, modification, or improper handling may void any support or refund eligibility.
6. Liability
CoffeeOnTheGo is not responsible for any indirect damages, misuse of products, or delays caused by courier services or external factors beyond our control.
7. Privacy
We respect your privacy. Personal information is only used to process orders, provide support, and improve customer experience. We do not sell your data.
8. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of our website means you accept any updated terms.
If you have any questions about these Terms & Conditions, please contact us at coffeeonthego@gmail.com.